Can I see the items in person before making a purchase?
At this time, we only offer online sales and do not have physical showrooms or stores.
Are there any promotions or discounts available?
We offer promotions and discounts regularly. Please sign up for our newsletter or follow us on social media to stay updated on current promotions and discounts.
How do I contact customer service for assistance?
Our customer service team is available to assist you via email. Contact information can be found on our contact page.
Is it safe to purchase items online from your store?
Yes, our website uses industry-standard encryption technologies to protect your personal and financial information during online transactions.
How long will it take to receive my order?
Orders are typically shipped within 7-10 business days and can take 5-7 business days for delivery, depending on the shipping method selected.
How can I track my order?
What is the return policy for items purchased from the store?
Our return policy allows for customers to return or exchange any items within 14 days of purchase. The item must be in its original condition and packaging to be eligible for return.
Can I change or cancel my order after it has been placed?
We try to process orders as quickly as possible, but if you need to change or cancel an order, please contact us as soon as possible, prefferably within 24 hours of the order being placed. If the order has already been shipped, it cannot be changed or cancelled.
What if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions on how to return the item and process a replacement or refund.
What payment methods does the store accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay and PayPal for online purchases.
Do you offer international shipping?
Yes, we ship to select countries worldwide. Please refer to our shipping page for a list of countries we ship to.
How do I know if an item is in stock?
Our website provides real-time inventory updates for all items listed for sale. If an item is out of stock, you can choose to be notified when it becomes available again or you can pre-order it.
What is your policy on privacy and customer data?
We take customer privacy very seriously and will never share or sell any personal information to third-party companies. Our privacy policy provides more information on how we protect and use customer data.
